Suzanna Metcalf Delivered the Wrong Pizza. Then 2,611 Donors Stepped In.
After a Castle Rock, Colorado, family prayed with a pizza driver who brought the wrong order, more than 2,600 donors gave over $76,000 to ease her financial pressure.
In early October 2025, Castle Rock, Colorado, pastor Neal Seiwert and his family prayed on their porch with Suzanna Metcalf, a Papa John’s delivery driver who had brought them the wrong order. Their doorbell video spread widely. As of November 2026, a GoFundMe for Metcalf, the full-time caregiver for her 82-year-old mother, has raised $76,563.24
The mix-up was about as small as mistakes get. Metcalf said she saw order 57. The Seiwerts were order 67.45
She apologized. Seiwert told her not to feel bad. Then he, his wife and their children came out onto the porch, put their hands on her shoulders and prayed for her.35
“I didn’t want her to experience just our family’s love, I wanted her to experience God’s love too.”
That was how Seiwert explained the moment to Fox News Digital.4 The clip went on to pass 5 million views and half a million likes on Instagram.4
“So many people are commenting on how it brought them to tears. There are many people who simply just need love,” Seiwert said, as quoted by Good News Network.1
From a porch video to a fundraiser
The Seiwerts tracked Metcalf down and asked her permission before starting a fundraiser. Hailee Seiwert of Castle Rock created the page, called “Viral Moment to Real Help for Suzanna,” on Oct. 7, 2025.24
Donations came in fast. Fox News reported that the original goal was passed in under two days.4 With nearly $60,000 raised, the target was later raised to $75,000 after a vote in a follow-up video, according to Upworthy’s Amplify.6
The page now shows 2,611 donors and a total just past that $75,000 mark.2 Good News Network revisited the story on Nov. 10, 2026.1
What the money is for
According to the fundraiser page, which the organizer wrote, Metcalf cares full time for her mother, handling daily responsibilities, medical needs and expenses.2 Good News Network describes her working delivery shifts on top of that.1
The money isn’t a paycheck for caregiving. The page says the aim is to relieve financial pressure, cover practical needs and give Metcalf a little more room to breathe while she looks after her mom.2
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Sources
- A Viral Video Led Strangers to Raise $76,000 for a Full-Time Caregiver Good News Network, 2026-11-10
- Fundraiser for Suzanna Metcalf by Hailee Seiwert: Viral Moment to Real Help for Suzanna GoFundMe, 2025-10-07
- 'Jesus Loves You': Pastor's Powerful Act After Delivery Woman Brings Wrong Order Goes Viral Faithwire, 2025-10-10
- Pastor prays for pizza driver who delivered wrong order, sparking viral fundraiser Fox News, 2025-10-10
- WATCH: Colorado Minister Prays for Delivery Driver, Raises $41K for Her Breitbart, 2025-10-10
- She kept apologizing for delivering the wrong order — then realized she showed up at the door she needed most Amplify Upworthy
- Pizza Delivery 'Wrong Order' Results in Touching Family Response USSA News, 2025-10-10
